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Fixing tasks within different divisions for Self-Hosted Bitrix24
09.08.2017 13:51:00
Articles
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The solution provides for monitoring the setting of tasks between employees of different divisions of the organization.

The Bitrix system allows to set tasks within the entire company, regardless of branches and divisions. However, with such a wide range of possibilities, it is quite simple to violate subordination in relation to the heads of other departments.

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To control the setting of tasks, we developed a solution "Fixing tasks within different divisions", which allows to track the correctness of the appointment of responsible persons, namely — if the employee1 from the division1 sets the task to the employee2 from the division2, then the task producer should indicate, as an observer, the head of division2. If this condition has not been met, then the task will be returned to the producer – this person will be appointed responsible in it. Also, the producer will receive a standard notification that the task was returned because of the unidentified head of another division in the observers.

If the head of the employee2 is indicated in the observers of the task, the module will not write any remarks.

Attention! For the correct functioning of the module, the organizational structure of the company must be filled in the portal, and also the head of each department should be filled.

Example

For example, let's take two employees from different branches and divisions. It is necessary to know the full name of the head of the employee, to which it needs to set the task.

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Go to the menu item Tasks - Create a new task.

First, let us consider an example where, when setting a task, the head of the responsible person is not listed in the observers.

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When setting such task, the module will return it to the producer, marked him as the responsible person.

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If you specify in the observers the head of an employee from another divisions, the module will skip setting such task without any questions.

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Installation

1. Download the solution on the Marketplace.

2. In the administrative part of Bitrix, click Download, then click Install.

3. The solution is ready for use, no additional settings are required.

Attention! For the correct functioning of the module, the organizational structure of the company must be filled in the portal, and also the head of each department should be filled.


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